We accept unused and unopened orders return within 30 days of receipt for a refund. You will be responsible for paying for your own shipping cost for returning your item, and shipping costs are non-refundable.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment, please kindly note your refund will be processed in 10-15 business days, depending on your card issuer's policies.
If you would like to return an item, please submit a ticket with the following details:
- Order number
- Returned item
- Return reason
We will respond quickly with instructions for how to return items from your order.
*Only purchase made directly from fashionary.org qualify for the 30-Day satisfaction guarantee. For all other retail purchase, please contact your authorized reseller for merchant guarantees.
*Please noted promotions and discounts would not be reimbursed.
*All items must return to our Hong Kong Headquarters for approval and processing the refund payment.
For further assistance, please contact us at email@example.com