Health Is Our 1st Priority
Update - 20th Sept 2020
Free standard shipping service resume in the following countries:
The United States, the United Kingdom, France, Spain, and Australia.
We are closely monitoring the situation of the Coronavirus outbreak and taking all the necessary precautions to protect the health and safety of our staff and community.
According to the research of The Journal of Hospital Infection, the Coronavirus only be able to persist on a dead surface for 9 days. To ensure our books are free of germs, our shipping staff wears disposable gloves and facemask; disinfect every single book when packing your parcels to cut the risk of transmission of the virus.
We assure you that we are following the public health and local government guidelines for our customer and staff safety with a commitment to a healthy hygienic environment. Our office has limited operating hours. We clean and disinfect the high-touch working area regularly; social distancing from work, and monitoring the environment of the warehouse.
We are also working closely with our global shipping partners to ensure the safest measures and continued level of service. Any changes to drop-off or pick-up will be communicated with you directly. Our team remains at your service!
We hope all of you stay safe and keep reading & sketching!
We believe we can get through this tough time together.
Due to the COVID-19 outbreak, our global shipping partners have various changes according to the relevant provision of each government. We will regularly keep you updated with the latest logistics information here.
Before purchasing your favorite items...
Please provides us a valid address that you can assure to receive the package since some countries have already embargoed due to the COVID-19 outbreak. The logistic service is various according to new developments on local regulations, remember to keep updated to the latest arrangement on your local shipping companies. Orders made on or after 31st March 2020 will be charging for an additional fee if making any changes for the shipping address.
For customers who would like to cancel the orders, the shipping fee will not be able to return and we will need to charge you for an additional service fee.
Countries with no standard shipping (only express shipping is provided)
Austria, Canada, New Zealand, Netherlands, Germany, the Philippines, Japan, South Korea
Afghanistan, Albania, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belgium, Benin, Bermuda, Bolivia, Brazil, Bulgaria, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Denmark, Dominican Republic, Egypt, Estonia, Faröe Islands, Fiji, Finland, French Guiana, French Polynesia, Ghana, Gibraltar, Greece, Greenland, Guernsey, Guernsey, Guyana, Haiti, Honduras, Hong Kong, Hungary, Hungary, Indonesia, Ireland, Israel, Jamaica, Jordan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Mainland China, Malaysia, Maldives, Malta, Mexico, Moldova, Monaco, Montenegro, Nepal, Nigeria, Norway, Oman, Panama, Paraguay, Peru, Poland, Portugal, Qatar, Romania, San Marino, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Sri Lanka, St. Christopher (St. Kitts) & Nevis, St. Luca, Suriname, Sweden, Switzerland, Switzerland, Taiwan, Tanzania, Thailand, Timor-Leste, Trinidad & Tobago, Turkey, Uganda, United Arab Emirates, Uruguay, Uzbekistan, Vietnam
Countries with suspended shipping services:
Albania, Algeria, Angola, Benin, Botswana, Bouvet Island, British, British Indian Ocean Territory, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Cuba, Côte d'Ivoire, Djibouti, Ecuador, Equatorial Guinea, Eritrea, Falkland Islands (Malvinas), Faroe Islands, Finland, French Southern Territories, Gabon, Gambia, Gibraltar, Greenland, Guinea, Guinea Bissau, Iceland, India, Iran, Iraq, Islamic Republic Of, Isle Of Man, Jersey, Kiribati, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Malawi, Mali, Mauritius, Mayotte, Mongolia, Morocco, Mozambique, Myanmar, Namibia, Nauru, Netherlands Antilles, New Caledonia, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Occupied, Palestinian Territory, Papua New Guinea, Pitcairn, Russia, Rwanda, Saint Barthélemy, Saint Helena, Saint Pierre And Miquelon, Sao Tome And Principe, Senegal, Serbia, Sierra Leone, Solomon Islands, Somalia, Sudan, Syria, Tajikistan, Togo, Tokelau, Tonga, Tunisia, Turkmenistan, United States (6 of 62 states), United States Minor Outlying Islands, Venezuela, Virgin Islands, Western Sahara, Yemen, Zambia, Zimbabwe.